Privacy policy
Your personal data matters. Here is what we collect, why, and how we protect it.
Data we collect
When you order: your name, your shipping address, your phone number and the information needed to track the order. Payment is handled by our secure payment provider: we never see or store your card number.
Why we use it
- Process, ship and track your order
- Handle returns, refunds and customer service
- Meet our legal and accounting obligations
Who we share it with
Safe payments: we do not share your personal data with third parties without your consent. Only the providers essential to your order (carriers, payment provider) receive the information they strictly need.
With your consent only, browsing data is also shared with our analytics and advertising partners (TikTok, Google), including, in encrypted form, your email address or phone number. See "Cookies" below.
Security
Secure personal information: we protect your privacy and keep your personal data secure.
Your rights
Under the GDPR, you can request access to, correction, erasure, restriction or portability of your data, and object to its processing. To exercise your rights, call us at +33 7 66 68 77 11 or write to contact@pulsio.watch. You can also contact the CNIL, the French data protection authority (cnil.fr), if needed.
Cookies
Some cookies are essential for the website to work (cart, checkout, language choice). They are always active.
Only if you agree, we also use:
- Analytics (Shopify, Google): to see which pages are visited and improve the website.
- Advertising (TikTok, Google): to measure how well our ads perform and show you relevant ads.
On your first visit, a banner lets you accept or refuse these cookies. You can change your mind at any time with the button below, or by clearing your browser's cookies. These cookies are kept for up to 13 months.
Emails
If you agreed to receive our emails when ordering, we may send you a reminder when your order was not completed. Every email contains an unsubscribe link.
Data controller: Pulsio.